Insurance / Benefits Assistance

Central Arizona Aging

Description: Central Arizona Aging staff and volunteer benefits counselors provide free, objective information and assistance about insurance and benefits for seniors and caregivers. Services include:

Assisting with Medicare and supplemental claims information, appeals, and resolving problems.
Information on applying for Social Security, Medicare and Supplemental Security Income (SSI).
Explaining and comparing Medicare supplemental policies.
Information on HMOs, managed care, and options under Medicare.
Information on eligibility for low income related programs such as Arizona’s low-income health program (AHCCCS), ALTCS (Arizona’s Medicaid program), SSI, and Arizona’s prescription assistance.

Eligibility: To be eligible, you must be:

At least 60 years of age, or disabled or
A caregiver or family member of an eligible older adult.

Availability: Available for Pinal and Gila counties at the following location:

Pinal-Gila Council for Senior Citizens, 8969 W. McCartney Rd., Casa Grande, AZ, by appointment only. Call 520-836-2758

How to Get Insurance and Benefits Assistance:

Call Central Arizona Aging’s Central Intake, Screening and Referral telephone line:

(800) 293-9393 or (520) 836-2758

For Information on Medicare Part D

www.medicare.gov/part-d/

Medicare Prescription Drug Assistance in Other Languages:

The National Alliance for Hispanic Health has created a bilingual hotline to assist individuals with the Medicare Part D enrollment process. Monday – Friday from 5:00 AM – 3:00 PM Pacific Time. The number to call is 1-866-783-2645.

Special toll-free numbers for assistance with Medicare Rx Drug coverage are now available for speakers of Chinese (Cantonese & Mandarin), Korean, and Vietnamese. This is important because 1-800-Medicare assistance is only available in English and Spanish. This toll-free hotline is being made available by the National Asian Pacific Center on Aging (NAPCA).

Chinese (Cantonese & Mandarin) 1-800-582-4218
Korean — 1-800-582-4259
Vietnamese — 1-800-582-4336
English — 1-800-336-2722

Even More Languages